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Relocation Advisor / Consultant Job Details

Sector:
Administration & Customer Services
Job Type:
-
Location:
Reading
Exact Salary:
£25-30,000
Date Posted:
02-Oct-2016 06:38 PM
Ref #:
HSRELOC

Relocation Advisor

South Reading with parking

Salary: to £30k depending upon experience

 

ROLE:

A unique player within the UK & International Relocation industry; providing high calibre Relocation Services to both the Corporate and Private Sectors.  My client is seeking a team player who is passionate, driven and motivated to develop and deliver effective destination services with excellent customer service to meet the needs of the business and the clients they serve.

 

 

RESPONSIBILITIES:

·       To continually develop services to ensure clients receive excellence and cost effective services at all times

·       To build productive working relationships with internal stakeholders, external clients and agent partners

·       Case manage a full case load of relocations, ensuring the successful delivery of a broad range of destination and relocation services

·       Provide tenancy negotiations on behalf of clients and their employees

·       Co-ordinating the employees move into the chosen property, including check in, settling in services and bespoke services which may be unique to the assignee

·       Continuously building and enhancing relationships with both the client and the assignee

·       Ensuring the client is kept fully up to date with all key points.

·       Producing clients reports as required

·       Ad-hoc duties and projects to meet the needs of the business

 


ESSENTIAL SKILLS / EXPERIENCE: 

 

·       Passionate about providing good customer service and willing to go the extra mile

·       Experience of working for a relocation / destination service provider in a comparable role

·       Thrives under pressure and wants a challenge

·       Flexible and organised individual with a genuine desire to learn, progress and deliver

 



DESIRABLE SKILLS / EXPERIENCE: 

·       Experienced tenancy negotiator with excellent negotiating skills

·       An ability to understand and pre-empt client requirements

·       Experience of having been relocated (desirable but not essential)

·       Fluent in another language (desirable but not essential)

 

 

If you would like to be part of a fun and dynamic team, and have a genuine passion for service excellence, we would love to hear from you.

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